The entire organisation has consistently mislead me; even the Regional Director himself called to ask for my opinion and blatantly lied to me. When I left a critical comment about my experience, they blocked me and deleted my comment. Considering how few comments they have on their virtual entertainment, I understand that they do this to everyone who has an unfavourable opinion. In addition, their employees are rude and hunch down when speaking with you. All I requested was for them to get in touch with me if my item had been postponed, not the other way around, but on several occasions, they failed to do so. They are not an impartial company.